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        For hotel-only inquiries or assistance you can contact our ROBINSON.com Service Centre from Monday to Friday, 10 a.m. to 6 p.m. UTC+00:00 We will be happy to help you: +442045780909


        You can also contact us by email

        To receive hotel offers by email, please fill in this request form.
        If you have booked a package holiday please contact your tour operator.
        If you are a travel agency please contact your hotline.
        Interested in working at ROBINSON? Click here to view the latest openings.

        Familienurlaub, Cluburlaub mit der Familie, gemeinsame Erlebnisse

        TUI safety and hygiene standards

        ROBINSON safety and hygiene concept

        An important basis for carefree holidays is a comprehensive safety and hygiene concept. In our resorts we have already implemented the 10-point plan developed for all TUI hotel brands in 2020. The precautions at ROBINSON continue to be based on TUI's safety and hygiene concept. Due to the dynamic development of the pandemic, we regularly review our measures and adapt them to the current situation if necessary. Depending on the region of the resort, we naturally also observe local laws and regulations. The current hygiene measures can be found in the ROBINSON App: select you resort, click on A-Z and on the COVID-19 folder. The safety of our guests always has the highest priority at ROBINSON, especially against the background of possible restrictions.

        You can download the ROBINSON app here:

        ROBINSON App for iPhone (iTunes Store)
        ROBINSON App for Android (Google Play Store)
        ROBINSON App at web browser