You will find the address of your ROBINSON club resort and your on-site contact in your travel documents. You will receive important information about your holiday destination upon arrival. At the ROBINSON clubs in Italy, Germany, Austria and Switzerland you can arrive any day of the week. We recommend avoiding peak days and times wherever possible.
Even our younger guests should have an unforgettable ROBINSON club holiday. Many clubs therefore provide special entertainment programs for children. There are age restrictions for some of these offers. These can be found in the club description. ROBINSON staff, with training in education, provide fun and games usually by the hour or all day long in the ROBY CLUB. All-day care is not always on offer. Baby cribs are available at ROBINSON at no extra charge. See the relevant club resort for examples of the accommodation options.
For the first time we are offering the option of using your room for longer before a late return journey at all ROBINSON clubs. This service is available subject to availability and for a fee of 35.00€ (please see the relevant club description for specific information).
Please note that free-roaming cats and dogs are common in many southern holiday countries. These can also be found on the beach. It is also not always possible to keep them away from the ROBINSON CLUB grounds in spite of the best efforts of our staff. The animals can pass on diseases through contact. Please also avoid feeding the animals. This will promote breeding and ultimately worsen their situation. Animal protection groups working locally provide effective help and will be grateful for your assistance.
The Convention on International Trade in Endangered Species of wild Fauna and Flora (CITES) protects animal and plant species threatened by extinction and heavily restricts or even prohibits products derived from these. Any breach of the species protection rules is subject to a fine in Europe or, in more serious cases, imprisonment.
Among others, you may not bring the following souvenirs back from your holiday: orchid and succulent species (e.g. cacti and aloe plants), endemic plant species from the Canaries, the Madeiras and the Mediterranean Islands (e.g. Euphorbias and stonecrop plants), live or stuffed birds (e.g. birds of prey, owls, flamingos, cranes or parrots), fur from wild cats and bears, tortoises or turtles, snakes, crocodiles, caimans and monitor lizards and any products derived from these (bracelets, shoes, handbags etc.), souvenirs made from coral (e.g. coral necklaces), certain mussels or snails, butterflies, certain beetle species and caviar. You can find out more information on the CITES website: http://www.cites.org/
In the club description you will see what type of board (HB, FB etc.) is offered at your club resort. Depending on the airline, the in-flight meal may either be included in the price or can be booked for a charge.
The size in square meters mentioned in the room description includes the living area, the bathroom and the hall.
Additional beds are not included in the fixed room facilities. They have to be portable so they can be quickly positioned wherever needed. Sometimes this mobility comes at a price: less comfort and less space in the room. A couch or sofa can also be used as an additional bed.