• Water sports
  • Golf
  • Cycling

Club Fleesensee

Mecklenburg-Vorpommern . Germany

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Welcome to ROBINSON club Fleesensee

Open during summer: from 23.04.2017 to 12.11.2017

Open during winter: from 08.11.2017 to 08.04.2018

A very warm welcome to the only ROBINSON CLUB in Germany, located in the idyllic Mecklenburg Lake District. We're easy to get to by car, train or plane — whatever suits you best. While this club might not be as far-flung as some of our other destinations, you will still feel like you're in another world when you're here, whether you're dressing up for a sophisticated game of golf, taking advantage of our many sports activities, or partying into the night at one of our inspiring shows. At our specialty restaurant, you will enjoy all kinds of new taste sensations. And your children will love exploring the play areas while you take some time out to enjoy a range of spa treatments from all over the world. By the end of your stay, you will feel refreshed and revitalized in body and spirit — and yourself once more. We look forward to seeing you soon!

 

 

 

Roland Becker
Roland Becker, General Manager

Club profile

The resort at a glance.

  • For couples
  • For Singles
  • Single + child
  • kids up to 7 yr.
  • kids 8 to 12 yr.
  • kids from 13
  • Group Fitness
  • Fitness studio
  • WellFit spa
  • Tennis
  • Beachvolleyball
  • Golf beginners
  • Golf handicap
  • Cycling
  • Soccer
  • Horse riding
  • Studio
  • Excursions
  • Beach
  • Party & nightlife
Was bedeuten die verschiedenen Ausprägungen?
This is your resort

What your resort stands for

This resort has everything you want from a ROBINSON holiday – whether you are there as a family, a couple, or traveling alone – with a wide range of sports activities, WellFit programs, excellent entertainment options, and fantastic food.

Grüne Wiesen, Bäume, Wege, im Hintergrund ROBINSON Club Fleesensee
Location

Location

Spanning 66,000 m², the resort grounds are situated in the heart of the idyllic Mecklenburg Lake District on the edge of Müritz National Park, near Lake Fleesensee.

Overview of location:

  • In the heart of Mecklenburg Lake District

  • Edge of Müritz National Park

  • Near Lake Fleesensee

  • Peacefully situated

Distances:

  • Lake 2.5 km

  • Beach 2.5 km

  • Malchow center 7 km

  • Müritz National Park approx. 38 km

  • Waren center 20 km, about 30 minutes by car

  • Rostock–Laage airport approx. 70 km, about 60 minutes by car

  • Nearest ATM at Göhren-Lebbin marketplace (about 2 minutes from hotel)

WIFI included

WIFI included

WIFI included in many public areas and in some rooms.

Junge springt in den Außenpool vor dem ROBINSON Club Fleesensee, Wasserspritz, Sprungbild
2 pools

Pools

  • 1 indoor pool (freshwater, heated to 29°C, water area approx. 115 m² circular, depth 1.40 m, children’s pool approx. 15 m²)
  • 1 outdoor pool (12 m x 8 m, water area: 82.95 m², depth: 1.35 m, closed in winter)
  • Towels included
Full board "made by ROBINSON"

Food and Drink Facilities

3 restaurants and 4 bars. More information under "Food & Drink".

Pool und Liegewiese vor dem ROBINSON Club Fleesensee
Additional resort information

Specifications

  • Size of hotel grounds: 66,000 m²

  • Rooms: 201

  • Floors: 3

  • Free parking

  • Elevator, reception

  • Conference rooms

  • NITE CLUB (club disco)

  • Fireside lounge

  • Theater

  • Studio

  • Boutique (fashion, drugstore articles, newspapers, postcards etc.)

  • First aid

  • Laundry service (additional charge)

  • Hotel languages: German

  • Pets not permitted

  • ROBINSON since 2000

  • Renovated: 2009: restaurant rebuilt and extended, 2000: guest rooms, 2000: public areas, 2010: addition of rooms with disabled access, 2012: extended bar

  • Resort currency: chip card

  • Local category: 4 stars

Activities

What can you do here? Discover the variety of activities.

Mann und Frau in der Sauna

WellFit®

The club resort boasts a fantastic swimming pool (12 x 8 m) surrounded by a sunbathing area. A large WellFit® spa area complete with indoor pool (115 sq. m) and sauna awaits you inside the club. Our staff—the ROBINS—look forward to welcoming you and taking you through intense workouts at GroupFitness, special Body & Mind courses, yoga, pilates and tailored fitness programs in the fitness studio. If you're in the mood to be pampered then why not treat yourself to a massage (additional charge), beauty treatment (additional charge), Ayurveda course (additional charge) or a visit to the Turkish hamam (additional charge)?

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Robinson WellFit® spas offer pure rest and relaxation. Do you want to take an hour or two out and let yourself be pampered? Then you're in the right place. At ROBINSON CLUB FLEESENSEE, you can choose from a wide range of beauty, fitness and spa offers. The soothing aroma from the birch leaves in the Finnish sauna or a relaxing massage will do wonders for both mind and body.

WellFit room
Bathrobe, flowers, cosmetics set and fruit in your room on the day you arrive, as well as a voucher for a 20-minute WellFit® spa experience. Price: £ 55.86 per person/stay, book at the club. 

Facilities
Fitness studio, GroupFitness room, WellFit spa, Finnish sauna, sanarium, steam bath, indoor swimming pool. 

GROUPFITNESS
HOT IRON™, indoor cycling, Body Styling, Step, Aqua Fit and more. 

BODY & MIND
Yoga, pilates, BODY SKILLS® release, Stretch & Relax and more.

Personal training*
Tailored fitness program, put together just for you by a personal trainer. 

WellFit® SPA
Saunas; treatments at the Asia Spa (additional charge)*: massage, beauty, Ayurveda.
On site at the club resort at the LAND FLEESENSEE SPA*: massage, beauty, Ayurveda, hamam (additional charge). 

"WONDERFUL TIME" WellFit® SPA Package
(ONE-DAY PROGRAM)

  • One body pack and massage
  • One face massage
  • Total duration: 90 minutes, price: £ 135.66 

More informations on WellFit®

Katamaran mit zwei Personen auf dem Wasser des Fleesensees

Water sports*

It goes without saying that you're here because you want to make the most of the beautiful lake and surrounding area. Bring with you a recognized certificate or equivalent proficiency certificate to hire a surfboard or catamaran and start exploring. You can also hire a canoe (one hour per day included) and head out onto Lake Fleesensee by yourself, or join a guided tour with our ROBINS.

 

You might even discover you have a talent for stand-up paddling! A whole world of water sports awaits you here. ROBINSON CLUB FLEESENSEE also has a wide range of diving equipment available. As well as PADI diving courses (additional charge, external company), you can also join one of our guided tours (additional charge, external company) in the lake.

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ROBINSON CLUB FLEESENSEE has lots of equipment available for a wide range of different water sports. Why not try something new this summer, or show us what you can do! 

Surfing and sailing
Equipment on site: many surfboards, rigs, catamarans and children's catamarans. One hour's use per day, per person is included. 

Kids and teens
Children can surf from age 10 and above and sail from age 14 and above if they bring with them a recognized surfing or catamaran certificate, or an equivalent proficiency certificate and proof of experience. Equipment: 5 Optimists (5 children's sailing boats, courses run only during peak holiday periods, not available to hire). 

Stand-up paddling
We have boards available to hire (additional charge). Courses are available on request. 

Canoeing
There are 18 canoes available at the club. One hour's hire per day per person is included. Guests can also join an organized tour (additional charge). 

More information on water sports

Services marked with a * can be booked on site with an external company for an additional charge. These services are not provided by ROBINSON or your travel operator!

Golftasche auf dem Gelände des ROBINSON Club Fleesensee

Golf*

Enjoy a game of golf in the beautiful Mecklenburg Lake District. You have not one, but two golf courses to choose from near ROBINSON CLUB FLEESENSEE (external company, additional charge).

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Green fee packages and golf courses at the club can be booked in advance.

Greenfee packages
Unlimited 2 days: play golf without a limit on 3 golf courses for 2 days £ 167.58
Unlimited 4 days: play golf without a limit on 3 golf courses for 4 days £ 267.90 

One 3x18-hole golf course and one 2x9-hole course are within easy walking distance of the club resort. The terrain is generally flat/slightly hilly with a challenging degree of difficulty. The following services* are available if required: ProShop, golf and range balls, driving range, clubs, carts, trolleys.

Golf lessons are available for players of all abilities to help you improve your handicap, or—if you're new to the sport—to get you started on the course. Green fee packages can be booked in advance. Rounds on children's golf courses (for children aged 4 years and above) can be booked on site (external company).

More information on golf

Services marked with a * can be booked on site with an external company for an additional charge. These services are not provided by ROBINSON or your travel operator!

Zwei Personen stehen an der Außenbar des ROBINSON Clubs Flessensee

Entertainment

Shows in the evening or partying in the NITE CLUB

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Entertainment in an elegant, classy atmosphere that does more than just entertain — it inspires: Options include evening shows in the theater, themed evenings, Barlife and Dance and the NITE CLUB.

Malschürze mit Aufschrift ROBINSON Atelier

Studio*

Get your creative juices flowing!

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Creative workshop for beginners and professionals of any age: Spend as long as you want creating works of art with acrylic, oil and palette knife techniques, silk painting, soapstone and much more (additional charge).

Services marked with a * can be booked on site with an external company for an additional charge. These services are not provided by ROBINSON or your travel operator!

Drei Personen beim Volleyball spielen, Beachvolleyball, Außengelände ROBINSON Club Fleesensee

Sportstainment

Sportstainment for all ages

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Sportstainment
Small/large games and sports competitions (outside or in the multifunctional hall), basketball, Soccerena, volleyball, beach volleyball, badminton.

More information

Ein Paar liegt entspannt in einer Wiese mit hohem Gras. Die Frau trägt eine rote Sportjacke, der Mann eine Blaue von Adidas.

Excursions*

Come on, let's go exploring!

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Do you want to explore the surrounding area? The ROBINS would be delighted for you to join them on a guided hike, combined cycling/boat tour or canoe tour. (Program subject to change)

ROBINSON CLUB FLEESENSEE is situated near the Kölpinsee, Müritz and Plauer See lakes — perfect for exploring on a day trip. Mecklenburg Vorpommern is not just home to these beautiful lakes, but also to dense forests and moors, as well as splendid palaces, castles and stately homes.

Services marked with a * can be booked on site with an external company for an additional charge. These services are not provided by ROBINSON or your travel operator!

zwei kleine Kinder, Jungs, auf dem Außengelände des ROBINSON Club Fleesensee, beim spielen

Kids & Teens

Entertainment for the little ones — and the older ones too!

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ROBY BABY
Pack for infants and baby monitor included (limited number; advance reservation required). 

ROBY CLUB
Open all day from 9 am to 9 pm for Minis (3–5 years) and Maxis (6–7 years). 

R.O.B.Y.
For all children aged 8–12 years (scheduled activities during peak holiday periods); R.O.B.Y. sport, R.O.B.Y. fun und R.O.B.Y. creativ.

Children's tennis courses* (age 7 and above) and children's swimming courses (age 4 and above) — additional charge applies.

At ROBY CLUB and during R.O.B.Y. activities, club groups may be merged if there are only a small number of children in each group. 

ROBS
For the ROBS (age 13 and above), there are scheduled programs of activities during peak holiday periods.

Mann auf dem Tennisplatz beim Aufschlag, Außengelände des ROBINSON Club Fleesensee

Tennis

Game, set and match!

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  • 4 tennis courts. (Two outdoor clay courts and two indoor courts (indoor gym shoes with smooth soles required).)
  • Use of the courts and racket hire (HEAD rackets) are included
  • additional charge for courses and tennis balls.

Other courts available, plus two squash courts (additional charge).

Tennis school*.

Tennis courses and training

Services marked with a * can be booked on site with an external company for an additional charge. These services are not provided by ROBINSON or your travel operator!

Mann auf weißer Harley-Davidson in der Landschaft

Outdoor activities

Activities in the great outdoors: cycling, horse riding, Harley Davidson tours

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Cycling
Bike station with mountain bikes, touring bikes and children's bikes. Additional charge for bike hire and tours.

Horse riding*
7 km from the club. Space for guest horses to stay, riding hall, show jump course, carriage rides (additional charge applies to all).

HARLEY DAVIDSON*
Two or three-day "Back to Biking" motorbike course. For further information and to make a booking, please email: harley@alltrag.ch

 

 

Club rooms

All rooms at ROBINSON CLUB FLEESENSEE have a shower/WC, hairdryer, makeup mirror, bathrobe, satellite TV (including radio stations), phone and safe, and some rooms have free WIFI. All ground floor rooms have a terrace; otherwise, only type 1 Family Rooms and type 2 Family Rooms with Bunk Beds have a balcony or terrace.

1 handicapped-accessible Superior Double Room available that can be booked on request – please get in touch with the Club. All Family Rooms are non-smoking.

At all Clubs, you can book an Economy Double Room for up to 10% less than the price of a Standard Double Room.

Approx. 27 m²,no  balcony or terrace, 1 bedroom, shower/WC
  • Double bed (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for max. 2 adults and 1 infant under 2 years of age. Can also be booked as a Double Room for single occupancy (limited availability).
Approx. 27 m²,no  balcony or terrace, 1 bedroom, shower/WC
  • Double bed (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking  
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for 1 adult, 1 child aged 2-14 years and 1 infant under 2 years of age. Very limited availability.
Approx. 29 m²,balcony , 1 bedroom, shower/WC
  • Double bed (adjacent, non-movable single beds)
  • Chair bed (bed size 90 cm x 1.80 m) for the 3rd guest
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
  • Smoking rooms can be requested, but availability cannot be guaranteed
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for max. 3 adults. Cannot accommodate infants.
Approx. 27 m²,balcony , 1 bedroom, shower/WC
  • Double bed (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
  • Smoking rooms can be requested, but availability cannot be guaranteed
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for max. 2 adults and 1 infant under 2 years of age. Can also be booked as a Double Room for single occupancy (limited availability).
Approx. 29m², 1 bedroom, shower/WC
  • Double bed (adjacent, non-movable single beds)
  • Chair bed (bed size 90 cm x 1.80 m) for the 3rd guest
Room features:
  • Heating
  • Bathrobe
  • Safe Fridge
  • TV (satellite TV), free WIFI in some rooms, radio, phone
  • Flooring: carpet
Service:
  • Daily cleaning service
  • Non-smoking
  • No balcony or terrace
  • Smoking rooms can be requested, but availability cannot be guaranteed.
Occupancy:
  • Suitable for max. 3 adults. Cannot accommodate infants.
Approx. 27 m²,no  balcony or terrace, 1 bedroom, shower/WC, non-prime location
  • Double bed (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
  • Smoking rooms can be requested, but availability cannot be guaranteed
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for max. 2 adults and 1 infant under 2 years of age. Very limited availability.
Approx. 40 m², balcony or terrace, 1 bedroom and separate living room/bedroom, shower, WC
  • Double bed (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
  • Smoking rooms can be requested, but availability cannot be guaranteed
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for max. 2 adults and 1 infant under 2 years of age
Approx. 54-58 m², no balcony or terrace, 2 Double Rooms with connecting door, shower, WC
  • 2 double beds (adjacent, non-movable single beds)

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for min. 2 adults and 2 children aged 2-14 years, up to max. 2 adults and 4 children aged 2-14 years, plus 1 infant under 2 years of age.
Approx. 40 m², balcony or terrace, 2 bedrooms, loggia, shower, WC
  • 1 double bed (adjacent, non-movable single beds) in 1st bedroom
  • 1 bunk bed in 2nd bedroom for 2 children aged 2-14 years

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for min. 2 adults and 1 child aged 2 years and above, up to max. 2 adults, 2 children aged 2-14 years and 1 infant under 2 years of age.
Approx. 40 m², balcony or terrace, 1 bedroom and 1 living room/bedroom, loggia, shower, WC
  • Double bed (adjacent, non-movable single beds)
  • Sofa bed (1.60 m wide) for the 3rd and 4th guest

  • Please note that infants (0-1 year) traveling without additional charge. 
  • To provide a baby crib in your room, please inform us within your booking. 
Room features:
  • Air conditioning/heating (individually adjustable, depending on the season) 
  • Shower, separate WC, hairdryer, make-up mirror 
  • Safe, refrigerator, flatscreen TV (satellite TV with international channels), phone 
  • Flooring: carpet
  • Non-smoking 
Service:
  • WIFI included in many public areas, internet stations available 
  • Daily cleaning service, (bed) linen changed twice weekly, towels replaced on request 
  • ROBINSON infant packs (cribs, baby monitor, potty seat ect.) 
Occupancy:
  • Suitable for min. 2 adults and 1 child aged 2 years and above, up to max. 4 adults and 1 infant under 2 years of age.

Eat & Drink

3 Restaurants

3 Restaurants

  • Main restaurant 
    Breakfast , lunch and evening buffet
  • "Storchennest" gourmet restaurant , additional charge
  • "Sonnendeck" beach cafe Only drinks, additional charge Open for special events, closed in winter

 

 

 

3 Bars

3 Bars

  •  Main bar
    Open daily
  • NITE CLUB
    Club disco
  • WellFit® bar
    Open on certain days in winter

FULL BOARD MADE BY ROBINSON

Varied buffets, international cuisine (breakfast, appetizers, main dishes, desserts, salad)

  • Late breakfast
  • Bistro line
  • Coffee specialty at breakfast (cafe latte, cappuccino, espresso etc.)
  • Drinks included: table wine, beer, soft drinks as well as filter coffee and tea available in the buffet area at main meal times
  • Cake in the afternoon
  • Gala evening once a week

Special diet

WellFood®: healthy dishes designed with the latest diet trends in mind

  • Vegetarian dishes, whole foods, food combining options, gourmet plated meals, nutrition-conscious cuisine, lactose-free dishes
  • Regional and seasonal produce
  • Children's menu, baby food
  • Meals catering to specific dietary requirements (e.g. allergies) — previous agreement with resort (depends on options available at the club in question)

 

 

Important information

  • Smoking is not permitted in any indoor areas (including restaurants). A smoking lounge is available.
  • Please dress appropriately.
  • Sale of alcoholic drinks: statutory rules apply: beer, wine and sparkling wine available to guests aged 16 and above; all other alcoholic drinks available to guests aged 18 and above.

Questions?

Any questions or requests? Write an email: frontoffice.fleesensee@robinson.de

Recommendations

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Club facilities

Club plan ROBINSON Club Fleesensee

Local weather

  • Min. temperature
  • Max. temperature
  • Water temperature
  • Sunshine hours/day
  • Monthly rainfall
  • °C
    22
    18
    14
    10
    5
    1
    -3
  • JanJ
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  • AprA
  • MayM
  • JunJ
  • JulJ
  • AugA
  • SepS
  • OctO
  • NovN
  • DecD
  • Hours
    18
    15
    12
    9
    6
    3
    0
  • JanJ
  • FebF
  • MarM
  • AprA
  • MayM
  • JunJ
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  • Days
    30
    25
    20
    15
    10
    5
    0

Contact

  • Contact & address

    Address

    ROBINSON Club Fleesensee
    Penkower Street 2
    17213 Göhren-Lebbin
    Mecklenburg-Vorpommern Germany

    Telephone

    039932 8020-0


    Email

    Fleesensee@robinson.de


  • Arrival

    Day of arrival

    daily


    Main day of arrival

    Friday (weekly program is managed by main arrival day to provide variety of activities/events for you)


    Transfer

    The nearest train station is approximately 30 minutes away in Waren and the nearest airport is the Rostock-Laage Airport (RLG) (68 km), approximately 40 minutes away.


    Arrival at the club

    The rooms at ROBINSON CLUB FLEESENSEE are available for check-in from 3 pm on the day of arrival. Checkout time can be extended until you leave on your day of departure, subject to availability and prior arrangement with reception. A charge of £ 39.90 is payable for this service.